Our protection measures against the Coronavirus outbreak

our protection measures against the Coronavirus outbreak

In response to recent travel concerns relating to the outbreak of the Coronavirus, we recognise that the need for flexibility has rarely been so great. Learn more about our protection measures against the Coronavirus outbreak

We can’t ignore the problem and we certainly can’t underestimate it. What we can do is take all necessary measures (and even more) for everyone’s protection.

From our part in Heliades Villas, in view of the season opening in April, we are taking all measures to make sure that our villas will be a safe heaven for your summer holidays.

The interior

Everywhere in the Villas you will find antiseptic lotions and hand sanitising gels for your protection of our guests. Apart from the general daily cleaning of the villas, we also clean regularly specific surfaces, such as the door knobs, remote controls and air-conditioners. Also, fridge handles, and many more. Making sure that the villas are spotless and safe is our top priority.

Ecological Disinfections

Our plan for the coming season is to ecologically disinfect all interior and exterior spaces of our villas before and after every single booking. The ecological disinfections are absolutely safe for everyone and includes all furniture and spaces of the villas. Even the mattresses.

The pool

Our pools are daily disinfected and the water recycling works 24/7. Every month, the pool water is tested in specific laboratories for its water quality and for microorganisms.

Cancellations

We totally understand how important flexibility is during this unprecedented situation. This is why we are always by the side of our clients and totally flexible with cancellations or alternations that are due to Coronavirus. If you eventually wish to cancel your booking due to the virus, we can either return your deposit or change your holiday stay for other dates during this season, or even the next.

Talk to us

During our effort to keep you safe, we would appreciate your help. Let us know if you had been affected by Covid-19 before your stay at Heliades Villas. You should also inform us in case you feel sick. We will make sure that you have an immediate appointment with a local doctor and proceed to all necessary medical examinations.